Shipping Information

Hickory Golf Classics does not ship outside of the United States.

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Because every Hickory Golf Classics personalized golf club is a special order, there may be unexpected delays in manufacturing and shipping your order. You can normally expect your order to ship within three business days of ordering.  If you need shipping the next business day, contact us to check availability.

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Orders with logos or special engravings will ship within one week after approval of proof.  For special event or high quantity orders, contact us regarding a fulfillment schedule to meet your needs.

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Free Ground Shipping

Free Ground shipping applies to all website orders and over the phone retail purchases.  Orders using discount coupons also will enjoy free ground shipping. Quantity purchases eligible for tiered pricing are shipped at buyers expense. 

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Tracking Your Order

Once your order ships from our warehouse, you will receive an email notification containing your tracking number and a link to view the shipping status.

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Return Policy

EXCEPT FOR ERRORS IN SPELLING AND/OR ANY OTHER CONTENT PROVIDED BY THE CUSTOMER FOR ENGRAVING Hickory Golf Classics offers a 100% money back guarantee.

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When ordering online, you are acknowledging that you have read and agree to the following:

EXCEPT FOR ERRORS IN SPELLING AND/OR ANY OTHER CONTENT PROVIDED BY THE CUSTOMER FOR ENGRAVING, incorrect and/or incomplete orders should be reported to Hickory Golf Classics within 24 hours of receipt.

For damages caused during shipping, customer should contact us immediately.

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All prices and specifications are subject to change without notice.

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RETURN MERCHANDISE AUTHORIZATION POLICY (RMA)

A Return Merchandise Authorization (RMA) number must be included when returning orders due to incorrect and/or incomplete fulfillment. To obtain an RMA number, please call (800) 975–9849. The customer is responsible for all shipping charges associated with any returns